The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
What to do if you have symptoms
Stay at home for 7 days if you have either:
- a high temperature
- a new continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you're staying at home.
Read the advice about staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
We are aware that there is some confusion regarding patients receiving letters regarding their health conditions and risk factors.
There are 4 main groups:
Group 1 – those who are considered the highest risk and should have received a letter sent centrally from HM Government and NHS England – the list was compiled predominantly from hospital data and included organ transplant patients, certain active cancers, severe lung conditions, rare diseases and pregnant ladies with other significant health conditions.
Group 2 and 3 - other subsets of Group 1 and again will have a letter sent from the central source.
Group 4 – other high risk patients that are not identifiable from hospital data sets.
Shielding Guidance has been updated asking shielding patients to continue to shield until 31 July 2020.
SUPPORT SERVICE FOR PATIENTS IN RECEIPT OF SHEILDING LETTERS
Register with this service if either:
- you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus
- you’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’
- you have received a letter detailing the above
‘Shielding’ means not leaving your home and minimising contact with other members of your household.
You’ll be able to ask for help if you need it - for example, with getting essential supplies or your basic care needs.
You can register yourself, or on behalf of someone else.
Link to register.