Referral Services - MANAGE YOUR REFERRAL

In response to this Government and NHS Digital drive to increase accessibility to NHS systems, NHS e-Referral Service (e-RS) are now available to patients through ‘Manage Your Referral’.


This now allows patients to book, rearrange or cancel their referral appointments directly with the service provider. Rather than going through your GP as a third party.


Referrals that are made via e-Referrals include:









 General Medicine






 Plastic Surgery                        

 Respiratory Medicine                





Please see details below on how patients can access this service.


Website link: Manage Your Referral


To manage your booking you will need the following information:

  • Booking reference number - provided by your GP surgery
  • Patients Year of birth
  • Password or Access code - provided by your GP surgery

If you do not have your Booking reference number or Password/Access code:

Please contact your GP practice.


If you have your Booking reference number and Password/Access code but need assistance or don’t have access to a computer:

Please call the e-Referral Service Appointments Line for help choosing, booking, changing or cancelling your appointment.

Phone: 0345 60 88 88 8

Textphone: 0345 8 50 22 50

Appointments Line opening hours are: weekdays 8am to 8pm; weekends and bank holidays 8am to 4pm (closed on Christmas Day).

Please note the GP surgery has access to the same number, we do not have a dedicated access line.

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